iBTC security features
1. Personal account security
1.1 Password strength and 2FA requirements
When registering an account on iBTC, users need to set a password that contains numbers, lowercase letters, and uppercase letters, and there is no predictable password pattern on each account. If the password does not meet the regulations, the platform does not allow users to register.
用戶應該選擇一個強密碼。 好的安全策略的一部分是選擇“強密碼”，更重要的是選擇不與其他帳戶共享的密碼。 這樣，另一家公司將不會無意間在別處洩露您密碼。 有關錯誤密碼的列表，請查看以下列表：
The platform requires users to set up 2FA in order to transfer assets on the account.How to set up a Google verification code
1.2 Suspend the transfer of assets after changing the security settings
Every time the user changes the security settings, changes the login password, and resets the Google/Auth verification code within 24 hours, the platform will prohibit the user from transferring assets.
1.3 Track and notify users of suspicious activities
Whenever a user logs in to an account at a new IP, the platform will ask the user to enter a one-time verification code to confirm the user's identity. Users can also view their login records on the platform's settings page.
2. Platform Security
2.1 User authentication
All users who need to transfer assets must pass the real-name authentication process, which will be reviewed by a third-party compliance consulting company to ensure that there is no violationAnti-money laundering policy.
2.2 Manual review
The security of users' funds is the most important factor. That's why our Fiat service uses custodian service by a Hong Kong SFC licensed institutions. https://ibtc.com.hk/knowledge-base/trust-gransing/
Customer service online time, Monday to Friday from 10am to 7pm. Please leave a message at other times, we will reply to you as soon as possible.